The quickest and easiest way to apply for a loan is via our mobile app or website. However, you can also apply via email, in any of our offices or via telephone. For any loan enquiries, please contact creditteam@bccu.co.uk

We normally aim for a 48-hour turnaround on all loan applications. However, during busier periods, this may be extended. Please only contact the credit team about your loan application status if you have been waiting more than 48hours.

In order to borrow from BCCU, you must be a member. However, if you aren’t a member, we can still complete a loan in principle with you. This is where the loans officer will complete a loan assessment on you prior to you joining the Credit Union. The initial loan assessment will include a credit check and access to at least 3 months of your bank statements. If this is something you may be interested in, please contact the credit team.

No, you can borrow from BCCU as soon as you open your account. Following loan approval, you may be encouraged to put some money into your savings on a monthly basis alongside your loan repayment.

With most loan assessments, you will need to provide your last 3 months bank statements as well as consent for us to carry out a credit check. Please note this is a hard search and will leave a mark on your credit report. This allows us to assess both your affordability and credit worthiness. If you’re self-employed you will also need to provide your end of year accounts or tax return. Occasionally the Credit Team may require some additional information depending on the purpose of the loan. However, the loans officer will discuss this on an individual basis.

Where your loan is refused, this will be mainly because of your affordability for the loan or because of previous repayment history with us or with other financial institutions. Our loans officers will try to advise you where possible, what you can do to put yourself in a better position to apply in future. This may include saving with the Credit Union for a period of at least 12 weeks. Where your loan is refused and you are not satisfied with our decision, you have the right to appeal the decision to the Credit Committee using our appeals process.

All of our loans can be repaid by Direct Debit, Standing Order, Debit Card payments and cash lodgement's. You can also make a payment to your loan account via our website.

Yes, you can repay your loan in full at any time without any added fees or charges. You can also make additional repayments to reduce the value of your outstanding loan at any time – again without any additional fees or charges being applied.

No, the maximum amount you can borrow unsecured with BCCU is £35,000 above the level of your savings with us. As our maximum savings cap is £15,000, we can offer unsecured loans up to £50,000. BCCU also offer loans secured by land or commercial premises up to £250,000 (additional amounts may be considered upon request). If this is something you’re interested in, please get in touch with the credit team.

We assess our loans based on a number of factors. We assess your ability to repay the loan by looking at your current income and outgoings to ensure that you can afford the repayments and will also carry out a Credit Check to assess credit worthiness. We also take into consideration your previous borrowing history with the Credit Union.

BCCU adds interest to your loan on a daily basis and this is calculated on a reducing balance. So, as your loan balance falls, the amount of interest you’re paying back also reduces. There are no early repayment fees or charges with BCCU.

As we report to Experian and Transunion, your loan with Ballymena Causeway Credit Union will appear on your credit file. Therefore, failure to keep up with your repayments will affect your credit score. Likewise, keeping up with your payments will have a positive impact on your score.

If you get into difficulty paying your loan don’t panic. At Ballymena Causeway Credit Union, we understand that sudden unforeseen changes in circumstances can affect a member’s ability to repay their loan, especially in today’s unpredictable economic environment. Contact our Credit Control Team on 028 2544 7072 as soon as you believe that you may have difficulty meeting your loan repayments and we will try to help in any way we can.  We know that sometimes it is difficult to talk about these issues, so if you find it easier to make that initial contact, you can also email us on creditcontrol@bccu.co.uk.